A periodic examination of all things telecommunications...
from the industry level down to the end user experience.
Sometimes, you just can't answer your phone - thank goodness for voicemail - but is your voicemail really working for you? Here are a few tips to help you get the most out of your office phone's … more
Everyone's talking about the next big leap in telephony, Voice-Over-IP (or VoIP). It's supposedly the hottest, cheapest, best and newest way to make phone calls but after a few years working in the … more